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Privacy Policy

We care about your privacy. By using our website, you consent to the collection of your personal data as outlined below in how we will collect, use and protect your data.

What personal data we collect

When you visit The Sol Company website it automatically collects information about individual web pages, products viewed, other websites or search terms that referred you to our site, and how you interacted with our site.

We collect data using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
-“Facebook pixel” which are electronic files used to record information about how you browse the site, so we can better serve ads that are relevant to you.

Additionally, when you make a purchase, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. This information is stored securely in our system for our records.

How do we use data we collect

When you place an order on the site, we use the data to fulfill and ship your order, send you updates and to communicate with you about your order.

When you leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if applicable) is visible to the public in the context of your comment.

Contact forms

When submitting a message through our contact forms, your name and email is collected. We use this information in order to contact you and serve you best. This information will not be sold or shared with any individuals, companies, others outside the company and is only used for our internal business purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When you place an order on our site, we will maintain your information unless and until you ask us to delete this information.

What rights you have over your data

When you have a Sol Company account on our website, or have left comments on our website, you can request to receive an exported file of your personal data, including any data you have provided to the Sol Company. You can also request that we erase any personal data not including data we are obligated to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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We review our privacy procedures and policies on an ongoing basis. We reserve the right to change, update or edit our policies at any time for legal, regulatory purposes.

How To contact us

Any comments or questions regarding your personal information or our policies and practices with respect to your personal information may be directed to info@thesolcompany.ca.